Luxury Hotels Atlas / Places / Indonesia / Surabaya / Shangri-La Surabaya
Shangri-La Surabaya
Surabaya, Indonesia · Shangri-La · High Luxury
Shangri-La Surabaya opened in 1995 in a 17-storey tower and is one of only two Shangri-La hotels in Indonesia, and the only one outside Jakarta, serving a metropolitan area of about 3 million in the city itself. Its 365 rooms mix Asian and Javanese design, and the outdoor pool has a waterslide. Since 2020 the hotel has run the Embrace project, which supports local education.
- 365 rooms
- Opened 1995
- Neighborhood: Pakis
- Rooms from 377 sq ft (35 m²)
About Shangri-La Surabaya
- Shangri-La Surabaya opened in 1995 as a 17-storey, 365-room hotel, one of only two Shangri-La hotels in Indonesia.
- It is the only Shangri-La in Indonesia outside Jakarta, in the country's second-largest city.
- Its design blends Asian and Javanese elements, and the outdoor pool has a waterslide.
- The Embrace project, running since 2020, supports local education.
- Entry-level rooms start at 377 sq ft (35 m²).
History
The Shangri-La Surabaya opened in 1995 as a landmark 5-star luxury hotel by the Shangri-La Group, offering a contemporary 17-story property blending Asian and Javanese design elements in Indonesia's second-largest city. It has been a premier destination for business and leisure travelers, situated near key commercial areas. The hotel demonstrates long-term social responsibility through initiatives like the Embrace project since 2020, supporting local education.
The setting
Located on Jl. Mayjend Sungkono in the heart of Surabaya's business district, adjacent to the exclusive Darmo community and surrounded by lush tropical gardens providing an urban oasis. It offers convenient access to malls like Ciputra World and Pakuwon Mall, and is a 30-minute drive from Juanda International Airport. 3 km from Surabaya Zoo. 8.2 km from Tugu Pahlawan war memorial.
Restaurants and bars
- Shang Palace — Restaurant · Chinese
- Nishimura — Restaurant · Teppanyaki
- Sapore Osteria — Restaurant · Italian
- Jamoo — Restaurant · International buffet
- Cake Shop — Restaurant
Experiences
- Embrace project with SD Tanwir — Engaging activities, educative classes, parental training, and helping to refurbish the classes at SD Tanwir, adopted by the hotel since 2020.
- Le Petit Chef — An immersive dining experience with 3D projection at Shangri-La Surabaya.
Amenities
- Outdoor pool with waterslide
- CHI The Spa
- fitness centre
- sauna
- tennis courts
- kids club
- lush gardens
- Butler service
Awards
- 2nd Best Public Space (Surabaya Tourism Awards (2025)
- award-winning dining options
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More Shangri-La hotels
- Shangri-La Jakarta — Jakarta, Indonesia · High Luxury
- Shangri-La Paris — Paris, France · Apex Luxury
- China World Summit Wing, Beijing — Beijing, China · Grand Luxury
- Island Shangri-La, Hong Kong — Hong Kong · Grand Luxury
- Kowloon Shangri-La, Hong Kong — Hong Kong · Grand Luxury
- Shangri-La Bangkok — Bangkok, Thailand · Grand Luxury
More hotels in Surabaya
- JW Marriott Hotel Surabaya — JW Marriott · High Luxury
- Hotel Majapahit Surabaya - MGallery Collection — MGallery · Core Luxury
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