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Four Seasons Hotel Hangzhou at West Lake
Hangzhou, China · Four Seasons · Grand Luxury
Four Seasons Hotel Hangzhou at West Lake opened in October 2010 on the site of the historic Jin Sha Gang cultural village, its 81 rooms, suites and villas arranged as traditional Jiangnan pagoda-style pavilions amid bamboo forests and mist-covered lagoons within the UNESCO-listed West Lake scenic area. The hotel's restaurant Jin Sha holds a Michelin star — awarded in the first-ever Hangzhou Michelin Guide in 2023 — and the gardens and spa were conceived by Bill Bensley.
- 81 rooms
- Opened 2010
- Neighborhood: Xihu
- Rooms from 678 sq ft (63 m²)
- Architect: Bilkey Llinas Design
- Interiors: Bilkey Llinas Design (overall design); Bill Bensley (landscaped gardens and spa); SPIN Design Studio (Jin Sha restaurant)
About Four Seasons Hotel Hangzhou at West Lake
- Jin Sha became one of only a handful of hotel restaurants to earn a Michelin star when the inaugural Hangzhou Michelin Guide launched in August 2023.
- The gardens and spa were designed by Bill Bensley, the Bangkok-based landscape architect whose portfolio spans dozens of Asia's most acclaimed resort gardens.
- The property sits within the UNESCO World Heritage–listed West Lake Cultural Landscape, a site that captivated poets and emperors from the Tang Dynasty onwards, including Song Dynasty Emperor Huizong who ranked West Lake's ten classical views.
- Lingyin Temple, one of China's ten most revered Chan Buddhist sanctuaries, was founded in 328 AD and stands within walking distance of the hotel's northern garden edge.
- Entry-level rooms start at 678 sq ft (63 m²).
History
Built on the site of and inspired by the historic Jin Sha Gang cultural village. Opened October 2010 featuring traditional Jiang Nan pagoda-style pavilions amid bamboo forests and lagoons. Blends cultural heritage with luxury hospitality overlooking UNESCO-listed West Lake.
The setting
Four Seasons Hotel Hangzhou at West Lake occupies a secluded estate at 5 Lingyin Road within the UNESCO-listed West Lake scenic area, where landscaped courtyards, mist-covered lagoons, and willow-fringed ponds evoke the classical Jiangnan gardens that captivated poets and emperors since the Tang Dynasty. The Hangzhou Botanical Garden is a 16-minute walk through forested grounds, while Lingyin Temple — one of China's ten most revered Chan Buddhist sanctuaries, founded in 328 AD — anchors the cultural horizon. Amid a cluster of landmark luxury hotels on the lake's northern shore, the property combines unrivalled garden seclusion with proximity to Hangzhou's cultural quarter and refined dining. 5 km from 5-story Leifeng Pagoda.
Restaurants and bars
- Jin Sha — Restaurant · Chinese · One MICHELIN Star
- WLB — Restaurant · Italian
- Lobby Lounge — Café
- The Bar — Bar
Experiences
- Five Elements Massage — Signature treatment guided by a Traditional Chinese Medicine consultation, with a personalised massage oil and an advice card.
- Tai Chi, yoga and meditation — Sample fitness activities offered in the fitness facilities, including tai chi, yoga and meditation, and personal training.
- Jin Sha restaurant — Restaurant rooted in the culinary traditions of Jiangsu and Zhejiang, with menus following the four seasons.
Amenities
- Spa (9 rooms, saunas, signature tea ritual)
- indoor pool
- fitness (Tai Chi, yoga)
- kids club
- private gardens
- bike/boat experiences
- Hot tub
- Cinema
- Fine dining
Awards
- Forbes Travel Guide Recommended (2026)
- MICHELIN Two Keys (2026)
- Zhejiang's Leading Boutique Hotel 2025 (World Travel Awards) (2025)
- Asia's Best Restaurants (Jin Sha)
- Condé Nast Traveler Readers' Choice (brand)
- Jin Sha 1 Michelin star
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